Help center
How can we help?
Guides for every device, manual setup, billing and privacy — written by the people who run the network.
Set up RealVPN on…
Every platform, every protocol
Which protocol should I use?Browse by topic
RealVPN apps
Install the app on any device, sign in and connect in a minute.
Manual setup
Use RealVPN with third-party clients, routers and systems without an app.
VLESS (Reality)
The protocol that keeps working where VPNs are blocked.
OpenVPN
A universal .ovpn file for official clients and most routers.
IKEv2 / IPSec
Built into most systems — no extra software needed.
Routers
Protect every device at home — TVs and consoles included.
Troubleshooting
Fix connection problems in a few steps.
Billing & account
Plans, codes, renewals and payments.
Privacy & security
What we collect, what we never log, and where we operate.
Fair use
Torrenting & P2P
Do you allow torrenting and P2P file sharing?
No, our VPN service does not allow torrenting or P2P file sharing. We have implemented strict policies against these activities to ensure compliance with copyright laws, maintain network performance, and uphold our reputation as a trustworthy VPN provider.
Why don’t you allow torrenting and P2P file sharing?
There are several reasons: legal and copyright concerns, bandwidth and network congestion issues, and maintaining a positive reputation as a reliable VPN provider. Our goal is to provide a high-quality and secure VPN service for our users without compromising on these aspects.
Can I use RealVPN for legal torrenting?
While we understand that there are legitimate uses for torrenting, our VPN service is not designed to support any form of torrenting or P2P file sharing. We enforce a strict no-torrenting policy to avoid potential legal issues and ensure a positive experience for all our customers.
What happens if I use torrenting or P2P while connected?
If our system detects torrenting or P2P file sharing activities on your connection, your VPN access may be temporarily or permanently suspended. We strongly recommend that you refrain from these activities while using our VPN service.
Are there other ways to download files securely and privately?
Yes. Use direct download links from reputable websites, cloud storage services, or secure file transfer protocols like SFTP or FTPS. Using RealVPN while downloading from these sources helps protect your privacy and secure your connection.
Still need help?
Our support team answers every email, usually within a day.